Ritz says LLMs fail loss ratio test as Coaction aims to be first insurer running neurosymbolic AI
By James Thaler
Published: Mon 30 Mar 2026
Coaction Specialty CEO Jonathan Ritz has set a year-end target to make the carrier the first insurer running a neurosymbolic AI reasoning layer across its full underwriting cycle, as he dismissed the industry's rush into large language models as a bet on the wrong technology.
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