Adoption has always been the greatest challenge really. We have to change behaviour”

During the interview, our guest shares his thoughts on:

  • Lessons learnt over the past 15 months
  • Covid-19 as a driver of change
  • Available technology and the ‘build or buy’ dilemma
  • Recent challenges PPL has faced in shifting to a more data-based system for the London market
  • Insurtech five years from now

More exclusive content and video interviews with industry experts are coming soon on theinsurer.com/tv - stay tuned!