“Adoption has always been the greatest challenge really. We have to change behaviour”
During the interview, our guest shares his thoughts on:
- Lessons learnt over the past 15 months
- Covid-19 as a driver of change
- Available technology and the ‘build or buy’ dilemma
- Recent challenges PPL has faced in shifting to a more data-based system for the London market
- Insurtech five years from now
More exclusive content and video interviews with industry experts are coming soon on theinsurer.com/tv - stay tuned!